PT OPS

Privacy Policy

A clear overview of the information this operations platform handles and why.

Last updated: September 7, 2026

This policy explains how PT OPS handles information when you visit the website or use an account. PT OPS is an operations platform for train routes, schedules, messages, and related access-controlled workflows.

Information we handle

Depending on how you use the website, PT OPS may handle:

  • Account information: your username, assigned roles, and operator assignments.
  • Authentication information: a securely stored password hash and a session token used to keep you signed in. PT OPS does not store your plain-text password.
  • Operational information: route, train, station, staffing, announcement, and message data needed to provide the features available to your role.
  • Information you send: information included in forms, requests, or messages submitted through the platform.
  • Technical information: standard information that may be processed by the website host when requests are made, such as connection and request details.

How we use information

We use this information to:

  • authenticate users and enforce role-based access;
  • provide, maintain, and secure PT OPS;
  • display and manage train operations data;
  • respond to requests and investigate technical or security issues; and
  • comply with applicable legal obligations.

PT OPS does not use account information for advertising or sell personal information.

Sharing and storage

PT OPS stores account data in its configured database and may send operational requests to the configured TIOS service so that the requested features can work. The website may also rely on hosting and infrastructure providers to run the application.

We limit access to account and operational information according to assigned permissions. We retain information for as long as it is needed to operate the platform, maintain security, meet operational requirements, or comply with law. Session tokens are invalidated when a user signs out or when a new session replaces them.

Your choices

You can sign out to end your current session. Depending on your role, you may be able to update your account information or request that an administrator correct or remove it. You may also have additional rights under the privacy laws that apply to you, including rights to access, correct, delete, or restrict certain processing of your information.

To protect the platform and its users, we may need to verify your identity before completing a request.

Contact

For questions about this policy or a request concerning your information, contact the person or organization that administers your PT OPS account through your usual support channel.

This policy may be updated when the website, its integrations, or applicable requirements change. The updated date at the top of this page indicates the latest revision.